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FAQ 2017-12-05T19:21:52+00:00

Frequently asked questions about our grooming

  • Can I get a discount for multiple pets?
    Since we can only service a few clients a day, we are unable to give multiple pet discounts. But if you’re looking for ways to save then become a 4 Paws and a Tail VIP Member. Members get great deals!

  • How long does it take to groom my pet?
    Well that all depends on what kind of pet you have and condition in which the pet is in. It can take as little as 20 minutes and as long as 2 hours. When you call the time can be better determined.

  • How much does it cost for you to groom my pet?
    You can check out our service page or call us for an accurate price.

  • Does it cost extra for you to come to my pet and I?
    Yes, the convenience of us coming to you is already included in the grooming price.

  • Do you do large dogs?
    Yes, we can do large breeds. 

  • Should I tip the groomer?
    It is not required but is appreciated.

  • Do you use sedatives?
    No, we do not use sedatives. Sedatives make the pet unpredictable and a lot of times mobile grooming will calm the pet down so sedatives are not needed.

  • Do you do aggressive pets?
    We can work on pets that have issues with certain aspects of the grooming process by applying a muzzle if needed to get our work done safely. We will try to do the pet at least one time. If the pet is uncontrollable and the safety of the pet or stylist is compromised we will let you know that we are unable to groom your pet. The full grooming price for that day will still be charged regardless if all work was completed. Please let us know beforehand if your pet has any aggressive issues so we can determine the best course of action.

  • Do you pet sit?
    4 Paws and a Tail does some pet sitting with our already established grooming clients. Although we sometimes do provide this service it is not our primary focus.

  • How often should I have my pet groomed?
    That depends on the type of pet you have, how much care you provide at home and how your pet spends most of their time but it is usually recommended every 3 to 8 weeks. We are unable to service pets longer than 8 weeks between grooming.

  • Should I schedule my appointment while you are here at my home or call?
    It is recommended that you should schedule your next appointment the day that we are there. Our appointments fill fast and “right then” appointments are not usually available.

  • Do you groom cats?
    Yes, we do groom cats. We can give them hair cuts to your specifications or just give them a bath. Just like we do our doggie clients.